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This Shipping and Delivery Policy outlines the terms and conditions concerning the shipment and delivery of products purchased from OnlineMyStore By placing an order with us, you agree to abide by the terms set forth below. We are committed to ensuring a smooth and efficient delivery process for all our customers.

Shipping Destinations

We currently ship to “all addresses within India,” “]. If your desired shipping destination is not listed, please contact us at email- support@onlinemystore.shop to inquire about special arrangements.

Processing Time

All orders are processed within all business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• High Demand Periods: During peak seasons or promotional periods, processing times may be extended. We will communicate any significant delays through our website or via email.

Shipping Methods and Costs

We offer a variety of shipping methods to meet your needs. Shipping costs are calculated based on your order’s weight, dimensions, and destination, and will be displayed at checkout.

• Standard Shipping:
• Estimated Delivery Time: 2 to 4 business days.
• Cost: Calculated at checkout.
• Carrier: India Post, Delhivery, Blue Dart]

Estimated Delivery Times

Please note that estimated delivery times are from the date of shipment, not the date of order placement. These are estimates only and are not guaranteed. Delays can occur due to unforeseen circumstances such as weather, customs procedures, or carrier issues.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package. Please allow 2 hours for the tracking information to become active..

• Customs Delays: Customs procedures can cause delays beyond our original delivery estimates.
• Prohibited Items: Please ensure that the products you are ordering are allowed into your country. We are not responsible for packages held or destroyed by customs due to prohibited items.

Delivery Issues

Damaged or Lost Packages

If you receive a damaged package, or if your package is lost in transit, please contact us immediately at [support@onlinemystore.shop] with your order number.

• Damaged Packages: Please provide photos of the damaged item(s) and packaging. We will work with the carrier to resolve the issue and arrange for a replacement or refund.
• Lost Packages: We will initiate an investigation with the shipping carrier. Please allow 14 business days for the investigation to be completed. If the package is confirmed lost, we will offer a replacement or a full refund.

Incorrect Address

It is the customer’s responsibility to provide an accurate shipping address. If a package is returned to us due to an incorrect or undeliverable address, you will be responsible for the re-shipping costs. We will contact you to arrange re-delivery.

Unclaimed Packages

If a package is returned to us because it was unclaimed by the recipient, we will contact you to arrange re-delivery. Re-shipping fees will apply. If you choose not to have the item re-shipped, a refund will be issued for the product cost, less the original shipping fee and any return shipping charges incurred.

In-Store Pickup

If you offer in-store pickup:

You can choose to pick up your order at our [Shop name & Addresh} Store Location

• Ready for Pickup: You will receive an email notification when your order is ready for pickup, typically within [2 hours during business hours.
• Pickup Hours: Monday-sunday, 10 AM-6 PM IST)
• What to Bring: Please bring your order confirmation email (digital or print) and a valid photo ID.

Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, please do not hesitate to contact us at:

Name: OnlineMyStore

Email: support@onlinemystore.shop

Phone: +91 8550028885

Business Hours: Monday-sunday 8:00am-8:00pm

Important Considerations When Customizing Your Policy:

• Transparency: Be as transparent as possible about costs, timelines, and potential issues. This builds trust with your customers.
• Legal Compliance: Ensure your policy complies experience.